Support

Need help with OTOZ? We're here.

Contact us

info@otozapp.com

Phone / WhatsApp

+964 775 580 5220

Include your registered phone number and a short description of the issue. Screenshots help.

Response time

We aim to reply within 1–2 business days. Urgent account or safety issues are prioritized.

FAQ

I didn't receive my login code (OTP): OTOZ uses Iraqi phone numbers (+964) only. Check signal, wait 60 seconds, then tap resend. Make sure the number is correct and can receive SMS. If it still fails, email us at info@otozapp.com with your phone number.
How do I list a car for sale?: Sign in → tap Sell → follow the steps (car details, photos, location, price). You can edit or remove listings from My Ads in your profile.
How do I contact a seller?: Open a listing and use Call or WhatsApp. OTOZ connects you directly — we are not party to the sale. Meet safely and verify the vehicle in person.
How do I delete my account?: See Request account deletion below. You can also email info@otozapp.com with subject line Account deletion request.

Request account deletion

Under our Privacy Policy, you can ask us to delete your account and associated personal data.

Email info@otozapp.com with subject Account deletion request.
Include the Iraqi phone number registered on your OTOZ account.
Optionally include your full name or username to help us verify ownership.
We will confirm by email and process the request within a reasonable period, unless we must retain certain data for legal or fraud-prevention reasons (see Privacy Policy).

Deleting your account removes or anonymizes your profile and active listings within a reasonable period. Some logs or backup copies may be kept for a limited time as described in our Privacy Policy.

Legal

OTOZ · Iraq